NorCal BMA Event: Borge Hald of Medallia - Outclass Your Competition - Build a Customer Experience Action Engine

NorCal BMA (Northern California Business Marketing Association) presents: Outclass Your Competition - Build a Customer Experience Action Engine

Borge Hald, CEO of Medallia, Inc. of Oslo and Menlo Park shares how to build a customer experience action engine, become a hero to your customers and outclass your competition, including: why being adored is worth it, measuring where you stand, driving engagement and action, why the software infrastructure matters, assessing readiness, and avoiding traps.

Founded in 2001, Medallia provides enterprise feedback solutions to businesses around the world. Medallia's SaaS-based solution enables companies to gather, monitor, and act on feedback from customers, partners, and employees.

COST: BMA Members $15 includes breakfast; Non-members $30 includes breakfast.

For more information and signup see http://norcalbma.org/programs/productmarketing_html